1. Introduction
Shazam Casino Terms and Conditions
Introduction
Signing up to the Shazam Casino website or mobile applications means consenting to the terms and conditions. The same applies to the casino’s cookies and privacy policy. Additionally, using any products related to Shazam Casino means you have consented to all agreements shared by the casino.
It’s prudent to read the terms and conditions carefully. Don’t use the website or the products if you disagree with the terms and conditions. They may change depending on legislation and other compliance matters.
The website regularly updates the current terms and conditions. Continuing to use the website after the updates means you have consented to the new terms. Alistair Solutions N.V. operates Shazam Casino under Curacao laws (registration number 155702).
Any reference to user, customer, you, or your refers to anyone using the website or services availed by Shazam Casino. Games refer to the casino, live casino, cards, sportsbook, and other games available by the casino. Shazam Casino has the right to add or remove games from the library.
Account
Legal Requirements
To access the casino games, you must register an account. After registration, you will agree to the terms and conditions. Once you register an account, the casino assumes you are 18 and above. You are also under the gambling laws in your jurisdiction.
You must know whether or not the services available at Shazam Casino are legal in your country of residence. If you are under 18, you must not sign up for the casino or use any of its services.
Shazam Casino does not permit registration for residents of these countries:
- Afghanistan, Armenia, Aruba, Azerbaijan, Bangladesh, Belarus, Bhutan, Bonaire, Bulgaria, China, Costa Rica, Croatia, Curacao, Estonia, France, Georgia, Germany, Guam, Hungary, India, Indonesia, Iran, Iraq, Israel, Kazakhstan, Kyrgyzstan, Malaysia, Netherlands, Netherlands Antilles. Nigeria, Lithuania, Pakistan, Poland, Romania, Russia, Saba, Serbia, Spain, St. Martin, Statia, Syria, UK, Ukraine, Vietnam
- Any other jurisdiction not named above but not under the Central Government of Curacao.
The casino reserves the right to deny registration to customers from other countries besides those mentioned above.
Registration of Account
Before placing bets, playing games, or depositing money, you must register an account on the official Shazam Casino website. During registration, you must provide complete and updated information.
This information includes your phone number, email address, username, password, and any other relevant information as requested on the form. By registering the account on the website, you have agreed to specify your official and legal name.
The casino may verify the information you provide. You must not change this information. However, you can request a change of data by contacting the customer support team if it’s an honest mistake.
After registration, you will receive a username, password, and other information as part of the security procedures. This information is confidential, and you must not disclose it to others.
In the event of such disclosure, the casino is not liable for any abuse or misuse of your account. You must not hold the casino responsible if this happens accidentally or intentionally. You will never be asked to reveal your password. The customer support team will never contact you to ask for your security questions.
If you are affiliated with Shazam Casino, you cannot register an account on the website. This applies to current or former employees of the casino or affiliated service providers. You are also not allowed to use this relationship to exploit the promotions available.
The same rule applies to family members of any people affiliated with Shazam Casino. Violating this rule will result in permanent closure of your account. All the referred accounts will be treated as fraudulent.
Any winnings you receive from such activities will be forfeited, and the original deposit amount will be refunded. You must not transfer, pledge, or sell your account to another person. This transfer covers assets, winnings, deposits, bets, etc.
Account Issues
If you forget your password and suspect someone else may have your personal data, report it to customer support. The casino can declare bets or transactions void in any of these circumstances.
- If you may directly or indirectly influence the outcome of an event
- If you are avoiding the rules of the casino
- If a criminal activity has influenced the result of an event or bet
- If the results of an event were significantly changed due to a public announcement concerning the event
- If bets have been placed that would not have been accepted in another condition
- If there was an error, mistake, misprint, or human error resulting in the placement or acceptance of bets
The casino reserves the right to close an account and any future accounts registered by the same individual. This includes the same payment wallets, credit cards, devices, etc. The casino offers two-factor authentication as additional protection.
After registering an account, you have consented to the fact that you are
- Above 18 years of age
- using the casino for participation in the games for recreational and entertainment purposes only
- Participating in the games on your own and not on behalf of anyone else
- Not a resident of any of the restricted countries
- Provide accurate information to the casino and notify the casino of any changes.
- Responsible for reporting and accounting for any taxes applicable to you from winnings
- Depositing money into the casino acquired legally
- Risking losing money deposited into your account
- Not involved in illegal activities concerning the games or techniques
When depositing cash into your account, you must use legal financial platforms. They must also bear your name and belong to you. The software available in the casino is only for recreational and entertainment use. You must adhere to all terms and conditions when using it.
Multi-Accounts
You must only sign up and use one account while on Shazam Casino. The casino only allows one account per household, computer device, or IP address. You must inform the casino if more than two account holders share a device, IP address, or household.
All previous accounts will be closed if you attempt to register multiple accounts. The casino has a right to void all bets in duplicate accounts. The same applies to withdrawal requests, gifts, or bonuses. You will forfeit all winnings from duplicate accounts.
Account Closure
You can close your account anytime and request a withdrawal of the current balance. Start by canceling any open bets and contact customer support. The casino reserves the right to choose the repayment method.
After deducting the relevant charges, The casino may close your account and refund the current balance. This may happen anytime the casino deems appropriate without prior notice.
In the event of fraud, the casino may reject a withdrawal request. Your account will be suspended immediately, and the payment will not be processed. The casino has a right to classify accounts.
If you are classified as a bonus hunter or abuser, your winnings and bonuses are voided. If this happens, your account may be suspended, and payment will not be processed.
Personal Information
Shazam Casino has a right to comply with applicable data protection laws with respect to personal information you provide. The information is processed according to the privacy policy.
Crashed and Aborted Games
Criminal Activity
The casino has a right to close your account if there is suspicion of fraud or money laundering. Your account balances will be blocked, and winnings, deposits, and withdrawals will be forfeited.
Collusion and Cheating
The casino reserves the right to deactivate your account and void your balances if;
- Gaining an advantage in the games
- Attempting to gain the advantage of the games
- Colluding with other users
Some of the advantages include;
- Chip transfer
- Chip dumping
- Discussions of a hand amid a game
- Multiple games using a single account
- Soft playing
The casino will examine all games manually and automatically. It will also investigate all user complaints. Shazam Casino reserves the right to inspect all accounts and gameplays proactively and randomly.
Fraudulent Activity
The casino has the right to block your account if there is fraudulent activity such as;
- Using VPN
- Masking your location
- Manipulation of your IP address
- Making wagers or bets through a third-party
If this happens, you will forfeit the balance in your account. Your account may be blocked without prior notification. The casino will also report your account to law enforcement and regulatory authorities.
Your account will also be reported to credit card companies and any other party with a legal right to this information. Shazam Casino may also take legal action against you.
Website Downtime
Shazam Casino must not be held liable for any website downtime, lagging, server disruptions, or technical disturbance to gameplay. It reserves the right to issue any refunds. The casino is not liable for any damages or losses from;
- The website or its content
- Delays or interruptions in operation and transmission
- Loss or corruption of data
- Communication or line failure
- A user’s misuse of the website and its content
- Errors in the omission of content
In the event of a malfunction, all wagers are declared void. The casino will refund the wagers if a game begins but is miscarried because of a system failure. If your account is terminated, the casino will refund you using an approved payment method.
Live Chat
Shazam Casino offers all users a Live Chat feature moderated by the customer support team. It is also subject to controls. The casino support team has the right to review the chat and keep records of all statements.
You must only use the live chat feature for recreational and socializing purposes. You must not make sexually explicit or grossly offensive comments. You must not express bigotry, hatred, racism, or profanity when using the live chat feature.
Also, you must not make abusive statements or defamatory, insulting, or harassing comments to the website. You can’t advertise, promote, or comment on other online entities.
You must not make untrue statements about Shazam Casino or its operators since they are malicious or damaging. You must not collude using the chat rooms or separate chats. The casino reserves the right to report suspicious chats to law enforcement authorities.
If you breach any of these provisions regarding live chat, the casino reserves the right to remove you from the chat. They may also terminate your account. If this happens, you will receive any balance in your account besides what’s owed to the casino.
Complaints
Do you have a complaint? Email Shazam Casino customer support at support@shazamcasino.com. The team will use their best efforts to resolve your matter immediately. If you have a question about a transaction, email the customer support team. They will review the transaction, but their judgment is final.
Agreement & Admissibility
Any prior communication between you and the casino will not be held accountable in the event of fraud. The privacy policy, the terms and conditions, and the cookies policy supersede all previous communication with the casino.
In the event of legal proceedings, the terms and conditions, privacy policy, and cookie policies are admissible in court. If one of the clauses in these policies is considered unenforceable, it shall be removed from the official records.
The English version prevails if there are inconsistencies with the textual context in different languages. The terms and conditions of Shazam Casino are governed by Curacao law. All rules of arbitration are under these laws.
Copyright
Alistair Solutions N.V. is the sole owner of the trademark and the Shazam Casino logo.
Using the trademark and logo without authorization may lead to prosecution. The official Shazam Casino website is the uniform resource locator. You may not use this URL without approval.
Alistair Solutions N.V. is the sole owner and rightful licensee for all rights to software, technology, and business systems used within the Shazam Casino website. The content, structure, and all website pages belong to Alistair Solutions N.V.
The Shazam Casino website may not be reproduced, stored (wholly or partly), or transmitted without consent. Registering an account or using the website doesn’t confer the rights to you. The company owns all the graphics, texts, files, code, and links.
Without written consent, you must not use the text, links, or coding on any other website. You must not use any manual or automatic device to monitor the website pages or content found inside. Otherwise, you may be prosecuted.
Acceptance of Terms and Conditions
Read the terms and conditions before using any of the services offered by Shazam Casino. This is to make sure that you fully understand them. If you sign up for any of the services, you have accepted the terms and conditions, the privacy policy, and other relevant documents available.
Once you register an account and play in demo or real mode, you consent to have read the terms and conditions. It also implies that you have understood the terms and conditions and will comply with them.
The casino is not liable for any misinterpretations of the terms and conditions. The terms and conditions bind you by signing up for an account. The casino can change, update, or amend the terms and conditions without notifying you.
Check the terms and conditions page regularly to beware of any new updates. The casino is not liable for publication of the T&Cs on any other website. Always consult the complete and official version before using the services available.
The original version of the T&Cs is English and will act as the primary source of information about the rules. The information may be translated into other languages, leading to the loss of critical data. The casino is not liable if this happens because the original English version is upheld.
Shazam Casino can add or remove any games and promotions from the website. The casino may terminate your account or stop an activity at their discretion. The casino is not liable for any losses that may come up from this.
Player Description
All the services available at Shazam Casino are for entertainment purposes only. Once you register an account, you consent that playing games or placing wagers is not a source of income.
If you participate in the games, you have confirmed and accepted that you are doing so at your discretion. You are also doing it at your own risk and volition. You must be aware that placing wagers may lead to losses of money.
Legal Compliance
The casino’s official trade name is Shazam Casino. It owns the rights to all graphic materials and texts on the website. The casino reserves the right to amend the terms and conditions as new laws come up.
Shazam Casino is not responsible for assessing the legitimacy of all customers signing up on the website. The casino doesn’t provide services to customers in restricted jurisdictions. As the customer, you must determine the legality of participation in your jurisdiction.
You must also confirm compliance with local gambling laws. You are liable for any consequences if you sign up yet are in a restricted jurisdiction.
Obligations and Restrictions
You must only create one account per individual, household, or physical address. Creating multiple accounts may lead to termination without prior notification. Once you sign up, provide updated and accurate information. It is used for withdrawals and verification purposes.
Providing false information may lead to the termination of your account without any notification. You must be at least 18 to sign up for an account at Shazam Casino. The casino reserves the right to terminate your account if you don’t meet the age restrictions.
The casino will terminate your account if you are found to be using a VPN to access the services from any of the restricted countries. You are responsible for checking the legality of using Shazam Casino in your country to avoid violating rules.
Shazam Casino software may not be compatible with some software and devices. It is not responsible for any deposits made before checking the compatibility. Once you provide your email address, the casino will share any correspondence on that email. The casino is not responsible for the relevance and accuracy of third-party promotional messages.
You are responsible for the safety of your credentials and any consequences after that. Contact customer support immediately if there is any suspicious activity on your account. You must use the casino only for entertainment purposes. Any other use is prohibited.
You must not use mechanical, electronic, robotic or other devices to make wagers or other playing decisions. Playing games at Shazam Casino is equal to gambling. As such, you risk losing money, and the casino is not liable for this.
The information found on the casino’s services is considered final and compulsory in the event of any disputes. The casino is not responsible for any malfunctions on your end. These may include;
- Malicious software
- Software failure
- Device malfunction
If this happens during a game, the information on the casino’s servers will be considered final. When you accept a prize from the casino, your name can be used for advertising and promotional messages.
Of course, to maintain privacy, the casino will only use your first name and the initial of your last name to publicize your win. If you are affiliated with the casino in any way, you are prohibited from using the website.
Restriction of Use
Shazam Casino can terminate or restrict your usage under different circumstances. These include;
- Violating or breaching the terms and conditions or other policies
- As a request from law enforcement or other regulatory bodies
- The casino’s own decision to discontinue or change services
- Technical or security issues
- Fraudulent or illegal activities
The casino reserves the right to discontinue services at its sole discretion. They will not be liable for any consequences for such terminations.
Fair Gaming
The casino ensures fair gaming by using a Random Number Generator. It is a cutting-edge system that guarantees random results. It has been tested extensively on different game rounds for the best results.
Player’s Data Security
Shazam Casino ensures privacy and customer security at all times. As such, there are suitable security policies and technical measures to protect your data. This prevents;
- Unauthorized access
- Improper use
- Unauthorized modification
- Unlawful destruction
- Accidental loss
The casino uses 256-bit SSL encryption to guarantee this. Each employee of the casino with access to your data undergoes strict checks. As such, they will abide by the company rules and ethical norms.
Your usernames and passwords are confidential information. It is your sole responsibility to keep it private. You must not provide your data to third parties, especially minors. The company doesn’t maintain login information or passwords if you lose or forget yours.
Payment Terms
When you sign up for the casino, you must choose between USD and AUD. You are not allowed to make withdrawals using any other currency. Shazam Casino doesn’t charge any deposit or withdrawal fees. However, your bank or payment processor may charge extra fees.
All payment methods you use at the casino must be registered under your name. You must not use cards or other depositing methods that don’t belong to you. Shazam Casino ensures the safety of all players.
After the first deposit, the casino will verify your identity. You are required to confirm your personal details during the registration process. The casino may contact you to confirm specific payment details.
The casino reserves the right to request your documentation for identity verification purposes. This may be done anytime, especially right before withdrawals or if there is suspicion of fraud. Your account may be suspended if there is any fraud investigation, and your winnings will be frozen.
If any documents are missing, the casino may deny your winnings. All transactions are irreversible, and you may not make renunciations, chargebacks, cancellations, or reversals of deposits.
Also, if this happens, your winnings will be void, and you may be forced to refund the casino for any expenses. Keep track of all transactions in your account and refer to them whenever possible.
The casino reserves the right to reverse payments or initiate refunds for risky transactions. The funds will be reversed to the original account and the casino will notify any relevant authorities. Any winnings and wagers in this case will be void.
Any balances you may win when using bonuses or promotions are subject to the bonus terms. Before withdrawing your money, the casino makes a verification deposit with the preferred withdrawal method.
Choose a suitable withdrawal method before withdrawing your money. However, the casino will always choose the most practical option whenever necessary. The payment methods may vary depending on your country and jurisdiction.
You must provide these documents before making a withdrawal at Shazam Casino.
- Copy of a valid photo ID – passport, national ID or driver’s license. It must be a high-quality colored image or digital photo. It must not be cropped and must show both sides.
- Copy of credit or debit cards. It must be a high-quality scan or digital photo. Don’t crop it. The copy must show your full name, your card’s first six and last four digits, and the expiration date.
- A copy of your utility bill, at least two months old, with your full name, date of issue and complete billing address
Card authentication must be done if you use a credit card for deposits. If you choose another credit card, you must provide the documents needed for verification. If any of these documents are missing, your winnings will be void. The process takes 3 to 4 business days.
Falsification, manipulation or alteration of the documents is a serious offense. If this is discovered, your account will be terminated, and your winnings will be voided. You are limited to $2,000 for withdrawals per week. If you need to withdraw more than this limit, it will be sent to you over a few weeks to clear your balance.
VIP-level players have different withdrawal limits, and the customer support team is ready to assist. You must provide updated banking details and a duly filled withdrawal application form to change your withdrawal account.
Denying Winnings
At Shazam Casino, your winnings may be voided in the following conditions.
- Are a bonus abuser
- Are playing low-risk or no-risk strategies to avoid risking promotional credits
- Using software or other methods to beat the casino or abuse promotions
- Are not playing for entertainment purposes
- Your personal information is blacklisted in the casino niche
- Provided incorrect or misleading information such as bank account details, personal details and much more
- Make any chargebacks, reverse, cancel or renounce deposits
- Using house money to access live and progressive games.
The casino’s decision is final.
General Bonus Terms
After claiming a bonus at Shazam Casino, you have accepted the general bonus terms. You must read and understand the terms of any bonus before receiving it. To receive the bonus, you must claim it from the cashier section.
You must not claim more than one bonus at a time. You can only claim one bonus per player, account, IP address, household, email address or computer. The promotion is completed if you meet the wagering requirements and make a withdrawal. The same applies if your balance is below $1.
All restrictions and requirements are attached to your account when the bonus is active. Before completing the previous bonus, any new deposits to your account retain the same bonus terms.
With each bonus, you can play specific games. You must not use bonus funds to play the following games;
- Roulette
- Ride’em Poker
- Baccarat
- Jackpot games
- Pai Gow
- Triple Cash or Crash
- Three Card Rumy
- War
- Dragon Tiger
- Craps
- Table Games
Wagering contribution depends on the game as follows;
- Every $1 on slot games equals $1 for the wagering requirements
- Every $1 on card games makes up $0.20 of the wagering requirements
You must complete all the wagering requirements on all bonuses on the games included. If you use the bonus on a restricted game, it will be voided together with your winnings. If a bonus is active, the maximum bet is $10. It remains active until you complete the wagering requirements.
Welcome Match Bonuses
You may access welcome match bonuses for the first three deposits after registration. The wagering requirements are x35 of the deposit and bonus amount for card games and slots. The maximum withdrawal amount is x20 unless otherwise stated.
Match Bonuses
The wagering requirements on match bonuses are x35 for the deposit and bonus amounts. These bonuses can only be used on specific slot games and cards. There is no maximum cashout restriction on match bonuses. The bonus amount is sticky, and the initial bonus amount is deducted after withdrawal.
Cashback Bonuses
These bonuses are added to your account as free chips. You must have one successful deposit to qualify for this bonus. It will only be activated if your playable balance is below $1. It can’t be added if your withdrawal request is in progress.
The wagering requirements for cashback bonuses are x45 for slot games and cards. The free chip has a maximum withdrawal of x6 the bonus amount. The game rules are available in the promotion details with varying bet amounts. Any new deposits will retain the wagering requirements of the bonus amount.
Comp Points
Once you play real money games, you will receive comp points. They are rewarded according to your class and type of game. The ratio may change depending on your recent activity in Shazam Casino. Every 100 comp points convert to $1. Comp points don’t have wagering or maximum cashout restrictions.
Participation Terms
Shazam Casino has the right to cancel your account for violation of the T&Cs. Your balance will be paid, but your winnings will be void. This happens if;
- Create more than one account
- You are under 18 years old
- Sign up from a restricted country
- Provided incorrect or misleading details during registration
- Allow another person to use your casino account
- Use your casino account for other purpose besides recreation
- Use automated software to gain an unfair advantage over the casino
- Are a bonus abuser
- Suspected of fraud
- Make a chargeback or dispute of the deposits
The casino reserves the right to deny membership to anyone or suspend your account for any of these reasons.
Entire Agreement
The terms and conditions supersede any other player and casino agreement. Additionally, the casino reserves any rights not expressly stated in the T&Cs.
2. Your Account
2.1. Legal requirements
2.1.1. Reference to the “Account” shall mean an account registered by you on the Website after accepting and agreeing to these Terms. By registering an Account you declare that you are over 18 years of age or of a higher minimum legal age as stipulated in the jurisdiction of your residence under the laws applicable to you. It is your sole responsibility to know whether the services available on the Website are legal in the country of your residence. Persons who are under age of 18 years are not allowed to use the Website and/or any services available on it.
2.1.2. You are not allowed to register on the Website and use our services if you are a resident of Afghanistan, Armenia, Aruba, Azerbaijan, Bangladesh, Belarus, Bhutan, Bonaire, Bulgaria, China, Costa Rica, Croatia, Curaçao, Estonia, France, Georgia, Germany, Guam, Hungary, India, Indonesia, Iran, Iraq, Israel, Kazakhstan, Kyrgyzstan, Malaysia, Netherlands, Netherlands Antilles, Nigeria, Lithuania, Pakistan, Poland, Romania, Russia, Saba, Serbia, Spain, St Martin, Statia, Syria, UK, Ukraine, Vietnam оr any other jurisdiction than the Central Government of Curaçao. We reserve the right to refuse customers from any other countries over and above the aforementioned jurisdictions at our own discretion.
2.2. Registration of Account
2.2.1. In order to place bets, play games and deposit money you need to register the Account on the Website.
2.2.2. To register the Account, you must provide complete and up-to-date information including a mobile number, e-mail address, username, password and other mandatory information requested on the registration form.
2.2.3. By registering the Account on the Website you agree to specify your legal name. We may take action to check the accuracy of the information you provide. You’re not allowed to change this data, but there are cases in which you can individually request for changing of data by contacting Website customer support, such as an honest mistake etc.
2.2.4. If you choose, or you are provided with a username, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We are not responsible for any abuse or misuse of your Account by third parties due to your disclosure, whether intentional or accidental, whether active or passive, of your login details to any third party. We will never ask you to reveal your password and will never initiate contact with you to ask you for the memory joggers associated with your password.
2.2.5. Employees, former employees of service providers and/or affiliated persons are not permitted to register the accounts on the Website and cannot exploit the services and promotions available on it. Same rules apply to family members of the above mentioned. Violation of this rule will result in the account being permanently closed and the referred accounts will be considered as fraudulent. Any winnings derived from such activities will be deemed as forfeited by the account holder and only the deposited amount will be returned to the account holder.
2.2.6. You cannot transfer, sell, or pledge Your Account to another person. This prohibition includes the transfer of any assets of value of any kind, including but not limited to ownership of accounts, winnings, deposits, bets, rights and/or claims in connection with these assets, legal, commercial, or otherwise. The prohibition on said transfers also includes however is not limited to the encumbrance, pledging, assigning, usufruct, trading, brokering, hypothecation and/or gifting in cooperation with a fiduciary or any other third party, company, natural or legal individual, foundation and/or association in any way shape or form
2.3. Account issues
2.3.1. If you forget your password or think that somebody knows details of your personal data, moreover if you suspect that another user is taking an unfair advantage through cheating or collusion you must report the suspicion to us.
2.3.2. We reserve the right to declare any bet or transaction void partially or in full if we, at our own discretion, would deem it obvious that any of the following circumstances have occurred: 1) the Account holder or people associated with the Account holder may directly or indirectly influence the outcome of an event; 2) the Account holder and or people associated with the Account holder are directly or indirectly avoiding the rules of the Website; 3) the result of an event or the bet has been directly or indirectly affected by criminal activity; 4) the odds of an event have significantly been changed due to a public announcement in relation to the event; 5) bets have been placed that would not have been accepted otherwise, but they were accepted during periods when the Website have been affected by technical problems; 6) due to an error, such as a mistake, misprint, technical error, human error, force majeure or otherwise, bets have been offered, placed and or accepted due to this error.
2.3.3. When we close or suspend an Account for whatever reason, we reserve the right to close any future Accounts that may be registered by the same person, device, address, or that may use the same payment wallets or credit cards and void/cancel all bets and transactions of that Accounts.
2.3.4. We offer two-factor authentication (2FA) as additional protection from unauthorized use of your Account. You are responsible for keeping your login information confidential and making sure it cannot be accessed by another person.
2.4. By registering the Account on the Website you undertake, declare and warrant that:
2.4.1. You are over 18 years of age or such higher minimum legal age of majority as stipulated in the laws of jurisdiction applicable to you and, under the laws applicable to you, you are allowed to participate in the Games offered on the Website.
2.4.2. You will use this Website and your Account solely and exclusively for the purpose of your genuine participation in the Games and not for any financial or other operations; your participation in the Games will be strictly in your personal non-professional capacity for recreational and entertainment reasons only.
2.4.3. You participate in the Games on your own behalf and not on behalf of any other person;
2.4.4. You are not resident in Afghanistan, Armenia, Aruba, Azerbaijan, Bangladesh, Belarus, Bhutan, Bonaire, Bulgaria, China, Costa Rica, Croatia, Curaçao, Estonia, France, Georgia, Germany, Guam, Hungary, India, Indonesia, Iran, Iraq, Israel, Kazakhstan, Kyrgyzstan, Malaysia, Netherlands, Netherlands Antilles, Nigeria, Lithuania, Pakistan, Poland, Romania, Russia, Saba, Serbia, Spain, St Martin, Statia, Syria, UK, Ukraine, Vietnam оr any other jurisdiction than the Central Government of Curaçao.
2.4.5. All information that you provide to Shazam Casino is true, complete, and correct, and that you shall immediately notify us of any change of such information.
2.4.6. You are solely responsible for reporting and accounting for any taxes applicable to you under relevant laws for any winnings that you receive from Shazam Casino.
2.4.7. All money that you deposit into your Account is not tainted with any illegality and, in particular, do not originate from any illegal activity or source.
2.4.8. You understand that by participating in the Games you take the risk of losing money deposited into your Account.
2.4.9. You shall not be involved in any fraudulent, collusive, fixing or other unlawful activity in relation to your or third parties’ participation in any of the Games and shall not use any software-assisted methods or techniques or hardware devices for your participation in any of the Games. Shazam Casino hereby reserves the right to invalidate or close your Account or invalidate your participation in a Game in the event of such behavior.
2.4.10. In relation to deposits and withdrawals of funds into and from your Account, you shall only use credit cards and other financial instruments that are valid and lawfully belong to you.
2.4.11. The computer software that we make available to you is owned by Alistair Solutions N.V. or other third Parties and protected by copyright and other intellectual property laws. You may only use the software for your own personal, recreational uses in accordance with all rules, terms and conditions hereby established and in accordance with all applicable laws, rules and regulations.
2.4.12. Games played on the Website should be played in the same manner as games played in any other setting. You shall be courteous to other players and representatives of Shazam Casino and shall avoid rude or obscene comments, including in chat rooms.
3. Multi Accounts
3.1. You can sign up (register) and use only one Account on the Website.
3.2. Only one Account for each household, IP address and computer or device is allowed. If two or more users share the same household, IP address and computer or device we must be informed by the respective Accounts’ holders in advance.
3.3. If you sign up or attempt to register more than one Account, for whatever reason, we may block or close any or all of your Accounts at our discretion. We may also void all the bets that have been placed in the duplicate Accounts, block bonuses and gifts and void withdrawal requests. In addition, any returns, winnings, or bonuses have been gained or accrued during the duplicate account lifecycle will be forfeited from you.
4. Account Closure
4.1. You may close your Account at any time and request a withdrawal of the balance of the Account, subject to the deduction of relevant withdrawal charges. To close your Account, you must first cancel any open bets if applicable, and contact the Website customer support. The effective closure of the Account will correspond to the termination of Shazam Casino.
4.2. The method of repayment will be at our absolute discretion.
4.3. Shazam Casino reserves the right to close your Account and to refund to you the “Available to withdrawal” balance, subject to the deduction of relevant withdrawal charges, at Shazam Casino’s absolute discretion and without any obligation to state a reason or give prior notice.
4.4. Shazam Casino reserves the right to refuse a withdrawal claim in case of fraud, in which case an Account will be suspended and the payment not processed.
4.5. Shazam Casino will review all player Accounts and classify them at its discretion. Once a player is classified as a “bonus hunter” or “bonus abuser”, all winnings and bonuses will be void and the Account will be suspended and the payment not processed.
5. Personal Information
5.1. We will comply with applicable data protection laws in respect of the personal information you supply to us. Your personal information is processed in accordance with our Privacy Policy, a copy of which is available by clicking here
6. Crashed & Aborted Games
6.1. Criminal Activity
In the case when any irregularity (including a suspicion of attempted money-laundering or fraud) has been noticed, Shazam Casino reserves the right to close Accounts and/or report about criminal or other suspicious activities provided through one or multi Accounts to the relevant existing regulatory or law enforcement authorities. All offenders’ Account balances will be blocked, withdrawals will be void, deposits and winnings will be forfeited.
6.2. Collusion and cheating
Shazam Casino is eligible to disable users Accounts and forfeit their Account balances (including deposits and winnings) if they will be noticed of gaining, attempting to gain an advantage of trading information of their cards or establishing a collusive agreement with other users to take an unfair advantage. These advantages may consist of chip dumping and transfer, discussing a hand during play, multiple using a single Account, soft playing. Shazam Casino provides the rigorous examination of play by both manual and automated ways and investigates all related user complaints. In addition, Shazam Casino provides proactively and randomly examining gameplays and Accounts.
6.3. Fraudulent activity
Once Shazam Casino noticed a fraudulent, unlawful, dishonest or improper activity (including using the VPN, proxy or similar service that masks or manipulates the identification of your real location, or making bets, wagers or poker play through a third party or on behalf of a third party) on the Website, we are eligible to block user’s Account with forfeiting of all Account balances without prior notification. In such cases, Shazam Casino reserves the right to report fraudulent activity to existing regulatory and law enforcement authorities including but not limited to banks, credit card companies and/or any person or entity that has the legal right to such information, and/or taking legal action against such user.
7. Live Chat
7.1. As part of your use of the Website, Shazam Casino may provide you with a chat facility, which is moderated by us and subject to controls. We reserve the right to review the chat and to keep a record of all statements made on such a facility. Your use of the chat facility should be for recreational and socializing purposes, and is subject to the following rules.
7.2. You shall not make any statements that are sexually explicit or grossly offensive, including expressions of bigotry, racism, hatred, or profanity.
7.3. You shall not make statements that are abusive, defamatory or harassing or insulting to the Website.
7.4. You shall not make statements that advertise, promote or otherwise relate to any other online entities.
7.5. You shall not make statements about Alistair Solutions N.V., the Website, or any other Internet site(s) connected to Alistair Solutions N.V. that are untrue and/or malicious and/or damaging to Alistair Solutions N.V.
7.6. You shall not collude through the chat rooms or separate chat. Any suspicious chats will be reported to the relevant regulatory or law enforcement authority.
7.7. In the event if you breach any of the above provisions relating to the chat facility, Shazam Casino shall have the right to remove the chat room or immediately terminate your Account. Upon such termination, Shazam Casino shall refund to you any funds which may be in your Account over and above any amount which may be owing to us at such time (if any).
8. Crashed & Aborted Games
8.1. Shazam Casino is not liable for any downtime, server disruptions, lagging, or any technical or political disturbance to the gameplay. Refunds may be given solely at the discretion of Shazam Casino
8.2. Shazam Casino shall accept no liability for any damages or losses which are deemed or alleged to have arisen out of or in connection with Website or its content, including without limitation, delays or interruptions in operation or transmission, loss or corruption of data, communication or lines failure, any person’s misuse of the Website or its content or any errors or omissions in content.
8.3. In the event of a casino system malfunction, all wagers are void.
8.4. In the event a Game is started but miscarried because of a failure of the system, Shazam Casino shall refund the amount wagered in the Game to you by crediting it to your Account or, if an Account no longer exists, by paying it to you in an approved manner; and if you have an accrued credit at the time the Game miscarried, credit to your Account the monetary value of the credit or, if an Account no longer exists, pay it to you in an approved manner.
9. Duties
9.1. Shazam Casino reserves the right to assign or otherwise lawfully transfer its rights and obligations under the Terms. You shall not assign or otherwise transfer your rights and obligations under these Terms.
10. Complaints
10.1. If you have a complaint, you can email to the Website customer support at support@shazamcasino.com.
10.2. Shazam Casino will use best efforts to resolve a reported matter promptly.
10.3. If you have a query with regard to any transaction you may contact Shazam Casino at support@shazamcasino.com with details of the query. We will review any queried or disputed transactions. Our judgment is final.
11. Agreement & Admissibility
11.1. These Terms, the Privacy Policy, the Cookies Policy and any document expressly referred to in them and any guidelines or rules posted on the Website constitute the entire agreement and understanding between you and Shazam Casino with respect to this Website and save in the case of fraud it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and Shazam Casino with respect to this Website.
11.2. A printed version of these Terms and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relate to these Terms to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
11.3. If any provision of these Terms is held to be illegal or unenforceable, such provision shall be severed from these Terms and all other provisions shall remain in force unaffected by such severance.
11.4. In case of inconsistency of textual content between language versions, the English version of the Website shall prevail.
11.5. These Terms are governed by the laws of Curacao and the parties agree to the jurisdiction of the Curacao courts and to the rules of arbitration in accordance with applicable law.
12. Copyright
12.1. We are the sole owners of the trademark Alistair Solutions N.V. and the Shazam Casino logo. Any unauthorized use of the Shazam Casino trademark and logo may result in prosecution.
12.2. https://shazamcasino.com/ is the uniform resource locator of the Website operated by Alistair Solutions N.V. and no unauthorized use may be made of this URL on another website or digital platform without our prior written consent.
12.3. Alistair Solutions N.V. is the owner or the rightful licensee of the rights to the technology, software and business systems used within this Website.
12.4. The contents and structure of the Alistair Solutions N.V. ´s Website pages belong to Alistair Solutions N.V. ,all rights reserved. The copyright in this Website including all text, graphics, code, files, and links belongs to Alistair Solutions N.V. and the site may not be reproduced, transmitted or stored in whole or in part without our written consent. Your registration and use of our system do therefore not confer any rights whatsoever to the intellectual property contained in our system.
12.5. Links to the Website and any of the pages therein may not be included in any other website without the prior written consent of Alistair Solutions N.V.
12.6. You agree not to use any automatic or manual device to monitor the Website pages or any content therein.
12.7. Any unauthorized use or reproduction may be prosecuted
13. Acceptance of Terms And Conditions
13.1. Please read the Terms & Conditions carefully and make sure You fully understand it before using any of our services. By visiting the Shazam Website, by using any of the services, or by clicking to accept or agree to the Terms and Conditions at the moment that option is presented, You accept to agree to these Terms of our Privacy Policy, incorporated herein by reference, and any other relevant documents published on our Website.
13.2. By opening an account at Shazam Casino and playing in a “fun play” or “real play” mode, You confirm that You have read and understood our Terms & Conditions and that You agree to comply with them. Please note that Shazam Casino does NOT hold any responsibility for the Terms being misinterpreted. By signing up at Shazam Casino, the Player agrees to be bound by these Terms throughout the whole time of usage of the services provided by this Website.
13.3. Shazam Casino reserves the right to change, adjust, or edit these T&C at its sole discretion periodically without notifying the Customer. That’s why we strongly recommend that You check this page on a regular basis.
13.4. Shazam Casino is not responsible for these Terms being partially or fully published on third-party Websites (including any incorrect or incomplete copies of these Terms). The Player should always consult the full, official version of the Shazam Casino Terms and Conditions before using any Casino services.
13.5. The original version of this document is written in English and is the primary official source of information about the rules of the Shazam Casino. The information contained in these Terms may be translated into various other languages or used in communication (written or oral) in other languages.
During the process of translation, some of the information may get lost or misinterpreted. The accuracy of translation and the accuracy of representation in communication cannot be guaranteed.
If there are any contradictions, inconsistencies, or conflicts between communications or translated versions and this version of the Terms (written in English), the original document and its information will prevail.
13.6. Shazam Casino reserves the right to add or remove any games and promotions, start or stop any activity, and terminate further membership of the Customer at its sole discretion. The list of reasons which may lead to a termination of membership can be found below under the Participation Terms section.
14. Player Description
14.1. The services Shazam Casino provides on this Website are for entertainment purposes only. By registering at our Website, the Customer consents that playing with the Casino and placing wagers for real money cannot be considered a source of income. By participating in games of chance, the Customer hereby confirms and accepts that playing at Shazam Casino is done at their own and sole discretion, risk, and of their own volition. Any Players accept and confirm that they’re aware that it might cause losses of money used for placing wagers.
15. Legal Compliance
15.1. Shazam Casino is the Company’s trade name, and it owns the rights to all the text and graphic materials contained on this Website.
15.2. Since the legal status of online Casinos is still under development in some jurisdictions, new laws may change the way online Casinos are classified. For that reason, we cannot guarantee that we will be able to offer all features of the Casino at all moments, and we reserve the right to amend the Terms accordingly.
15.3. Our Casino does not take any responsibility in assessing the legitimacy of online gambling for the Customers that sign up at this Website. We do not intend to provide our services to residents of jurisdictions where gambling is restricted. Therefore, it is solely the Customer’s responsibility to determine the legality of participation in gambling in their jurisdiction and its compliance with local laws relating to gambling on the Internet. If the Customer uses the Website services while being under the jurisdiction that restricts online gambling, he/she is held liable for all the consequences of such decisions.
16. Obligations and Restrictions
16.1. Shazam Casino allows only one account per person, family, or physical address. Please bear in mind that membership of the Customers who have created multiple accounts can be terminated without prior notification.
16.2. Upon signing up, the Customer is responsible for submitting accurate and up-to-date information. This is obligatory for the withdrawal process and can help Us verify the Customer’s identity. Please bear in mind that memberships of the Customers who have submitted false information may be terminated without prior notification.
16.3. Legal age for the Customer to sign up and play at Shazam Casino is 18. We reserve the right to terminate the memberships of the Customers who are found out to be underaged without prior notification.
16.4. Users from the following countries are not allowed to deposit and play for real money at our Casino: Afghanistan, Armenia, Aruba, Azerbaijan, Bangladesh, Belarus, Bhutan, Bonaire, Bulgaria, China, Costa Rica, Croatia, Curaçao, Estonia, France, Georgia, Germany, Guam, Hungary, India, Indonesia, Iran, Iraq, Israel, Kazakhstan, Kyrgyzstan, Malaysia, Netherlands, Netherlands Antilles, Nigeria, Lithuania, Pakistan, Poland, Romania, Russia, Saba, Serbia, Spain, St Martin, Statia, Syria, UK, Ukraine, Vietnam оr any other jurisdiction than the Central Government of Curaçao. Shazam Casino reserves the right to terminate the memberships of the Customers who are found out to be residents of the countries as mentioned above. Please also bear in mind that we reserve the right to terminate such an account in case of using a virtual private network connection to access Shazam Casino from the regions listed above regions.
Please also bear in mind that we reserve the right to terminate such an account in case of using a virtual private network connection to access Shazam Casino from the regions listed above regions.
16.5. It’s Your responsibility to check whether it’s legal to participate in online gaming from Your country of residence and to make sure that none of the rules are being violated.
16.6. While the software might be incompatible with some devices and software systems, Shazam Casino does NOT take responsibility for any deposits mistakenly made before checking the compatibility of the Casino Website with the user’s software and hardware.
16.7. By providing Your email address upon registration, You agree to receive occasional email correspondence on that address. Shazam Casino does not take responsibility for the relevance and accuracy of the promotional and other marketing materials sent to the Customer by any third parties.
16.8. The Players are to be held responsible for the safety of their account credentials and for all the consequences of not doing so. In case you notice any suspicious activity on Your account, make sure to contact our Customer Support immediately for safety reasons.
16.9. You are only permitted to use the Casino for entertainment purposes only. Any other usage of the Website is strictly prohibited.
16.10. Using any electronic, mechanical, robotic, or other devices/software to make playing decisions automatically is strictly forbidden.
16.11. While placing wagers at Shazam Casino, the Player realizes that this is their voluntary involvement and is equal to gambling. Therefore, participation may carry the risk of losing money, and Shazam Casino is NOT liable for any losses or damages whatsoever incurred by the Player in connection with their use of the Casino.
16.12. In case of any disputes regarding outcomes of the games and mismatches between the outcomes shown on the Customer’s Casino interface and the Casino’s servers, the information on the Casino’s servers is considered to be final and compulsory.
16.13. Shazam Casino does not take any responsibility for any malfunctions on the Customer’s side (e.g., internet connection, software failure, malicious software, device malfunction, etc.) If such malfunction occurs and affects the wagering process and/or game outcome, the information on the Casino’s servers is considered to be final and compulsory.
16.14. By accepting any prize and/or winnings from Shazam Casino, You agree that the Company can use Your name for advertising and promotional purposes without additional compensation. In order to ensure Your total privacy and security, only Your first name and the last name’s initial will be used to publicize the win.
16.15. Shazam Casino prohibits all the Company’s employees, their family members, and the Company’s licensees, distributors, advertising agencies, and other business partners from using the Website.
17. Restriction of Use
17.1. Shazam Casino reserves the right to restrict or end Your use of and access to any services we offer under certain circumstances and without prior notice.
17.2. The reasons for such termination may include, but are not limited to,
- a violation or suspected breach of these Terms and Conditions or other incorporated Terms;
- a request by law enforcement or another government agency;
- our decision to discontinue or change our services;
- technical or security issues;
- fraudulent or any illegal activities from the Player’s side.
17.3. All terminations will be made at our sole discretion, and the Casino will not be held liable for any consequences of the termination of your use of or access to the Casino.
18. Fair Gaming
18.1. Shazam Casino guarantees fair play at all times by using a certified and audited Random Number Generator (RNG). This cutting-edge system ensures consistently random results and has been extensively tested by running and analyzing millions of game rounds. You can read more about the Shazam Casino fair gaming by visiting our Responsible Gaming page.
19. Player’s Data Security
19.1. Customer privacy and security are our primary concerns. Therefore, we have implemented suitable security policies, rules, and technical measures to protect the personal data under our control from any unauthorized access, improper use, unauthorized modification, unlawful destruction, or accidental loss. We use industry-standard 256-bit SSL encryption, which is the same security used by all major financial institutions.
19.2. Each Shazam Casino staff member with access to Players’ data undergoes strict checks and is determined to abide by both the Company rules regarding information confidentiality and prevailing ethical norms.
19.3. Usernames and passwords are considered to be confidential information. And it is the Player’s sole responsibility to keep the data mentioned above in private custody. We do not recommend providing Their account data to any third parties, including but not limited to any minor. The Company shall not be required to maintain login information or passwords if the Player misplaces, forgets, loses, or is otherwise unable to enter the Casino because of anything other than the Company’s error.
20. Payment Terms
20.1. Shazam Casino allows the Customer to choose one of the following currencies during the registration: USD and AUD. The Player can not request withdrawals in any other currencies.
20.2. The Casino does not charge any deposit and/or withdrawals fees; however, a bank or payment processor may charge additional processing and/or exchange fees. The Customer shall be held responsible for all processing fees on deposits/withdrawals.
20.3. The Customer is obliged to use payment methods for depositing at Shazam Casino, which has been registered under their name. It’s strictly prohibited to use cards or other alternative depositing methods that are registered to other persons or otherwise do not belong to them.
20.4. The primary task of Shazam Casino is the safety of the Player. After the first successful deposit, an identity verification procedure is required, during which the Customer shall confirm his/her personal details specified during the registration process, as well as certain payment details by telephone with the Shazam Casino customer service representative.
20.5. Shazam Casino reserves the right to request documentation for the purpose of identity verification at any time, especially prior to processing any deposits or withdrawals or upon suspicion of fraudulent activity by the Player. Accounts under fraud investigation may be suspended, and winnings may be frozen indefinitely until the investigation period is over.
20.6. Please note that Shazam Casino reserves the right to deny the winnings in case any of the documents are missing.
20.7. All transactions are considered irreversible by default. You agree not to make any chargebacks, renunciation, cancellation, or reversal of any of your deposits, and in any such event, all winnings will be void, and you will refund and compensate the Casino for such unpaid deposits, including any expenses incurred by the Casino in the process of collecting your deposit(s).
20.8. Threatening with any of the actions mentioned in article 9.7. of these Terms will be considered a breach of the Shazam Casino Terms. That includes written and verbal threats in any form.
20.9. Please keep track of transaction notifications coming to your mailbox to refer to them whenever required.
20.10. Any deposit made by the Player must be wagered at least once before a withdrawal can be requested. Please check the Cashier page to learn more.
20.11. Shazam Casino reserves the right to reverse any payments or initiate refunds for any transactions that are considered to carry a risk that is unacceptable for either a legal or security reason. The funds from all such transactions will be returned to the account from which they have originated, and the Casino will notify the appropriate authorities. Any winnings that came from reversed/refunded deposits will be deemed void. If any wagers are made with the funds that come from such deposits or any of the promotional bonuses attached to that deposit, the wagered balance will not be subject to a refund.
20.12. Balance that has been won while playing with a promotion granted by the Casino is subject to our Bonus Terms.
20.13. Before requesting a withdrawal, our system requires a verification deposit with Your preferred withdrawal method. That is done in order to link your withdrawal method account to your Casino account.
20.14. To make a withdrawal, you will need to choose a withdrawal method. However, we reserve the right to pay you out using the most practical option if needed.
Depending on your country and jurisdiction, withdrawal methods might vary.
20.15. To process a withdrawal transaction at Shazam Casino, You need to provide a particular set of documents:
- Copy of a valid photo ID (driver’s license, ID, passport). The copy should be a high-quality colored image scan or colored digital photo. The copy must not be cropped and should also include both sides and all details of the ID.
- Copy of any credit/debit cards successfully used. The copy should be a high-quality colored image scan or colored digital photo. The copy must not be cropped and should include the cardholder’s full name, the first 6 and last 4 digits of the card number, and the expiry date.
- Copy of Utility Bill not older than two months. The copy should be a high-quality colored image scan or colored digital photo. The copy must not be cropped and should include the full name, date of issue, full billing address.
- Card Authentication is required only in case you used your Credit Card to deposit with the Casino.
- Withdrawal Application with valid banking details aimed to ensure accurate withdrawal payments.
*Please note that if you want to use another credit/debit card, You will need to provide a completed Credit Card Validation form before requesting your next withdrawal. Make sure you send the full range of documents required for card verification to faxback@shazamcasino.com
Shazam Casino reserves the right to request additional documentation to verify account information if needed. We also reserve the right to deny winnings if any of the documents are missing.
Please note that the approval of submitted documents takes three (3) to four (4) business days (i.e., weekends excluded).
20.16. Any kind of falsification, manipulation, and alteration of the submitted documents is a serious offense that will result in account cancellation and voiding of all winnings.
20.17. All withdrawals at Shazam Casino are limited to $2,000 or AUD 2000 per week. The Casino reserves the right to divide some payments into multiple installments and send them over a stated period of time. The withdrawal limits can be adjusted by the Casino according to the Customer VIP level. Please contact our Customer Support department for further information.
20.18. The Customer has to provide the Casino with their valid and updated banking details and a filled Withdrawal Application Form each time they want to change the account they prefer to use for withdrawals. If the above-mentioned details were not provided, the Casino does not take any responsibility for the funds sent to an inactive or terminated account.
21. Denying Winnings
21.1. Shazam Casino reserves the right to deny winnings in the following cases:
- The Customer has been designated as a bonus abuser;
- The Customer is playing no- or low-risk strategies in order to avoid risking promotional credits/money;
- The Casino has the reason to believe that the Player is using software or any other method to beat the Casino and/or abuse promotions;
- The Customer has not played at the Casino for personal entertainment only (i.e., if the Customer systematically employs betting systems to beat the Casino or is trying to engage in gambling as a steady source of income);
- The Customer’s personal information is found blacklisted in our Casino-industry-wide security database;
- The Customer provided incorrect or misleading registration, identification information, or bank account information, or the name in the Customer’s Casino account does not match the name on their debit/credit card(s) used to make a deposit with our Casino;
- The Customer made any chargebacks or renounce or cancel or otherwise reverse any of their deposits;
- The Customer is accessing Live and Progressive games with the house money, while those types of games can be played solely with the net deposited amount.
22. General Bonus Terms
By claiming any Bonus at Shazam Casino, You fully agree to the following General Bonus Terms.
22.1. It is the Player’s sole responsibility to read and understand the T&C of the promotions before redeeming them. It is also required to read each particular bonus description and T&C prior to claiming the bonus.
22.2. In order to receive any promotion money, you must claim a bonus in the Cashier section of the Website or with the help of a Customer Service representative before making a deposit transaction.
22.3. Shazam Casino forbids the Player to claim more than one bonus at a time, meaning that the Player is entitled to receive only one deposit bonus per deposit. Bonuses can only be claimed once per Player, account, household, IP address, email address, or computer unless explicitly stated otherwise in the Bonus Terms or Promotions section.
22.4. A promotion is considered completed once You have fulfilled the wagering requirements and requested a cashout or if Your balance is below $1. All wagering requirements/restrictions of a particular promotion will remain attached to your account while the bonus is yet active. New deposits to your account when your balance is $1 or higher will keep the remaining wagering requirements and restrictions of a previously uncompleted promotion.
22.5. All bonuses at Shazam Casino have a wagering requirement connected to them, which can be checked in the T&C of each Bonus.
22.6. Each bonus allows you to play certain types of games. Some games and/or providers won’t be accessible while playing with a promotion.
22.7. The following games cannot be played with bonus funds: Roulette Games, Ride’em Poker, Baccarat, Jackpot games, Pai Gow, Triple Cash or Crash, Three Card Rummy, War, Dragon Tiger, Craps, and Table games by Dragon Gaming provider.
22.8. Wagering contribution of bonuses depends on the type of the game and will be counted as follows: Every $1 wagered on Slots contributes $1 to the wagering requirements. Every $1 wagered on Card Games contributes $0.20 to the wagering requirements.
22.9. Wagering requirements for all bonuses must be completed on the games included in the promotion unless stated otherwise. Wagering on a restricted game will void the bonus, and any winnings from the bonus will be removed.
22.10. During an active bonus, the maximum bet per hand, spin, card, etc., is $10. This maximum bet rule will remain active until the wagering requirements have been completed. Betting above this limit will void the bonus and any winnings thereof.
23. Welcome Match Bonuses
23.1. Welcome Match bonuses are available for your first three deposits after registration.
23.2. The wagering requirements attached to Match bonuses are calculated as (deposit + bonus) x35 for slots and cards.
23.3. Welcome Match Bonuses carry a maximum withdrawal calculated as x20 the deposit amount except where explicitly stated otherwise.
24. Match Bonuses
24.1. The wagering requirements attached to Match bonuses are calculated as (deposit + bonus) x35 for specific slots and cards.
24.2. There is no maximum cashout restriction attached to Match bonuses, but the bonus amount is sticky, and the initial bonus amount will be deducted upon withdrawal.
24.3. Some Match bonuses require specific deposit amounts, which can be checked in each Bonus T&C.
25. Cashback Bonuses
25.1. Cashback is added in the form of Free Chip.
25.2. At least one (1) successful deposit is required to be qualified for Cashback Bonuses.
25.3. Cashback Bonuses can be added if the Players’ playable balance is below $1.
25.4. Cashback cannot be added if a Customer’s withdrawal request is in process.
25.5. The wagering requirements attached to Free Chip are calculated as 45x for slots and cards.
25.6. A Free Chip carries a maximum withdrawal calculated as x6 the bonus amount, except where explicitly stated otherwise.
25.7. The rules about games included in different promo types and maximum bet amount apply.
25.8. New deposits to the Player’s account made on top of the bonus money will keep the remaining wagering requirements and restrictions of a previously uncompleted promotion operative.
26. Comp Points
26.1. Once the Customer starts playing any real-money games, they will automatically receive Comp Points.
26.2. Comp points are being rewarded according to the Customer’s Player Class and the game type. Comp points ratio can be changed individually according to your recent activity with The Casino.
26.3. The minimum amount of Comp Points to convert into real money is 100, which converts to $1.
26.4. There are no wagering or maximum cashout restrictions attached to Comp Points.
27. Participation Terms
27.1. Shazam Casino reserves the right to cancel the Customer’s account for violation of the rules listed in these T&Cs at any time without prior notification. Any balance in the Customer’s account at the time of such cancellation may be credited to them; however, the Company reserves the right, at its unfettered discretion, to void any winnings and confiscate any balance in the Customer’s Casino account if:
- The Player created more than one account at the Casino;
- The account belongs to an underaged Player;
- The Player is from a country whose residents are not allowed to open a real-money account;
- The Player provided incorrect or misleading registration, identification information, or bank account information, or the name in the Player’s Casino account does not match the name on their debit/credit card(s) used to make a deposit with our Casino;
- The Player allowed another person to play on their Casino account;
- The Casino account is not used on an individual basis for personal entertainment but as part of a club, group, etc.;
- The Player was found using any automated play software, such as “bots,” or any type of simulation tools or systems designed to provide an unfair advantage over the Casino;
- The Player has been designated as a bonus abuser, playing no- or low-risk strategies in order to withdraw promotional money;
- The Player has been found guilty of fraudulent or suspicious behavior at another online gaming business, including chargebacks, collusion, or criminal activities;
- The Player made a “chargeback” or “dispute” of the deposits made with a credit card into the Casino account or threatened to do so in any other online Casino or Website;
27.2. Shazam Casino reserves the right to refuse membership to any applicant as well as to suspend an existing member’s playing privileges due to the reasons mentioned above.
28. Severability
28.1. Notwithstanding anything contained herein to the contrary, the remaining provisions of these Terms of Use shall survive the event of any of these terms is found invalid, unenforceable, or illegal.
28.2. Any unenforceable term shall be severed and deleted by the Company upon realization and after a reasonable period of adjustment while the remaining provisions shall remain in force.
29. Representations and Warranty
29.1. By making a deposit or using the Shazam Casino Website in any way, shape, or form, you guarantee the following to the Casino:
- You have read and understood the Terms and Conditions of the Casino, and you have gathered enough information to be able to make informed decisions about using our services.
- You represent and warrant your full capability and competency to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms and Conditions and to abide by and comply with them.
- You expressly understand and agree that your use of our service is at your sole risk and that you might lose money by using the services.
- You have a sufficient understanding of the laws of your jurisdiction as far as any connection with using the services of the Casino goes.
- You take full responsibility for making sure that your deposits or use of our services will not cause any violations of applicable laws in your jurisdiction.
- By playing any game at the Casino, You warrant that you are familiar with the rules of such games and acknowledge that the rules of each of them are available through the use of the “Help” button at the Casino.
30. Entire Agreement
30.1. The Terms and Conditions above and any additional related documents that include terms, rules, policies, or conditions of participation in the services of the Company that the Casino may post in the future constitute the entire agreement between the Player and the Company.
30.2. This agreement supersedes any prior agreements.
30.3. The Casino reserves any rights that haven’t been expressly granted under the Terms and Conditions.
